Clone Health Guarantee

At IWantClones.com, we take pride in providing our customers with top-quality cannabis clones. We are committed to ensuring that every clone you receive is healthy, robust, and ready to thrive in your growing environment. Our Clone Health Guarantee reflects our dedication to quality and customer satisfaction.

What Our Guarantee Covers

Healthy Clones:
  • All clones are thoroughly inspected for pests, diseases, and overall health before shipping.
  • Our clones are grown in controlled environments to ensure they are free from contaminants.
Fresh and Vigorous:
  • Clones are carefully packed and shipped to maintain their vigor and freshness during transit.
  • We use industry-leading techniques to minimize stress and ensure clones arrive in optimal condition.

Your Responsibilities

To help us uphold our Clone Health Guarantee, we ask that you:

Inspect Clones Upon Arrival:
  • Carefully inspect each clone as soon as it arrives.
  • Report any signs of damage, pests, or disease to our customer support within 48 hours of delivery.
Quarantine New Clones:
  • Quarantine your new clones for at least 7-10 days to monitor their health and prevent the potential spread of pests or diseases to other plants.
  • Maintain a clean and controlled quarantine environment.
Provide Proper Care:
  • Follow our care instructions to ensure your clones have the best start possible.
  • Maintain appropriate environmental conditions, including light, temperature, humidity, and nutrients.

Reporting Issues

If you encounter any issues with your clones, please follow these steps:

Contact Us:
  • Reach out to our customer support team within 48 hours of receiving your clones.
  • Provide detailed information about the issue, including photos if possible.
Quarantine and Care:
  • Follow our quarantine and care instructions while we assess the situation.
  • Continue to monitor the clones and provide updates as needed.

3-Day No BS Guarantee

We stand by our clones with a 3-day No BS Guarantee. If you experience any issues within the first 3 days, use the QR code or the form on our website to initiate the process. Our team will work quickly to address your concerns and ensure your satisfaction.

Resolution Process

Once we receive your report, we will:

Assess the Situation:
  • Review the information and photos provided.
  • Determine the cause of the issue and whether it falls under our guarantee.
Provide Support:
  • Offer guidance and support to address the issue.
  • If necessary, we may request additional information or photos.
Resolution:
  • If the issue is covered under our guarantee, we will arrange for a replacement.
  • Once reship fee has been paid we will reship.
  • We strive to resolve all issues promptly and to your satisfaction.

Limitations and Exclusions

While we strive to ensure the highest quality, our Clone Health Guarantee does not cover:

  • Issues arising from improper care or environmental conditions after delivery.
  • Damage or health issues reported beyond the 48-hour inspection period.
  • Pest or disease outbreaks due to failure to quarantine new clones.

Conclusion

At IWantClones.com, your satisfaction is our top priority. Our Clone Health Guarantee is designed to ensure you receive the healthiest, highest-quality clones possible. We are here to support you every step of the way, from delivery to harvest.

For any questions or to report an issue, please contact our customer support team. Thank you for choosing IWantClones.com, and happy growing! 🌱

Initiate the Process: Use the QR code or the form on our website to start your claim under the 3-day No BS Guarantee.

About Us

At IWantClones.com, we are dedicated to providing top-quality cannabis clones to growers of all levels.

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