Shipping & Policies

How clones leave the vendor, how they reach you, and what happens if something arrives wrong.

Shipping Windows

Orders ship Sunday through Wednesday. Thursday shipping is only available for next-day service. We don't ship Friday or Saturday as standard practice so packages don't sit over the weekend. We do reserve the right to ship on weekends when it's necessary.

Shipping Methods

Exact rates show at checkout. Shipping costs are handled according to the compensation model agreed with each vendor.

  • USPS Priority / Second Day — $28
  • UPS Next Day — $55

Tracking

The platform keeps visibility on the tracking number and sends it to you once the order ships.

Adult Signature

An adult signature (21+) is required on every delivery because of current regulations. Any carrier-imposed signature fee is passed through at cost.

Claims & Buyer Protection

If a clone arrives damaged, dead, or clearly unhealthy, contact us within 3 days of delivery and include clear photos of the plants and the packaging. We'll review it and, when the claim is valid, issue a replacement or refund. Vendors guarantee that clones leave their hands free of visible pests, mold, and disease, and true to the listed genetics. We handle first-line claims, so you deal with us, not the vendor.

Hemp Compliance Reminder

Every package includes this statement:

This product is produced from hemp as defined under the Agricultural Improvement Act of 2018 (2018 Farm Bill) and subsequent federal updates. It contains no more than 0.3% delta-9 tetrahydrocannabinol (Δ9-THC) on a dry-weight basis. Adult signature (21+) required upon delivery.